Dealing with notifications in Sensu
I’ve been using sensu for a long time in combination with Ansible. It can get tricky sometimes, especially since you can’t just log in to a server and add new monitoring. Sensu did break my heart a little when switching from ruby to Go, but it’s all forgiven and forgotten … almost … Lately, I’ve been having issues with the notifications however, not that it doesn’t work as it’s supposed to, but rather that it’s a bit complicated to add complex logic for alerting. As long as you want notifications and that’s it, you’re fine, but imagine the scenario: Client A has a special SLA with 24/7 support, some things are super critical and do require immediate action, while a high CPU load is probably nothing you want to be wakened up at 3 in the morning. Also, imagine adding multiple people so that not a single person gets all the alerts and add in some escalations. You could probably accomplish this by using something like PagerDuty but why not waste a lot more time and roll out your own stuff, right?
My first approach was to send notifications to Apprise, Apprise has one API to receive a notification and can then send it to one or multiple other services (Pushover, Pagerduty, Slack, Mattermost, Discord, Telegram … ) so it makes sense to send the notification to Apprise directly and have it distributed there to one or multiple services/people. For this, I’ve created the sensu-apprise-handler which you can download from GitHub which might be a bit messy but I’m very very new to Go. To test it out you can do the following:
cat testing/data/lcx-event.json |SENSU_APPRISE_KEY=example SENSU_APPRISE_WEBHOOK_URL=http://notify.foo.com go run main.go -t "cris,high"
and I just noticed I forgot to add some test events, you could probably borrow some from the sensu-go-pushover-handler While this is all good and nice, the Tagging alone is not enough to accomplish what I want and also I either don’t understand how Apprise handles tags or there’s a bug So how could I accomplish this more dynamic processing of notifications?
This might be something that sounds completely like the wrong tool to accomplish alerts but stay with me for a moment. N8N advertises itself with “Workflow automation for technical people” I’ve been using it extensively in the past year and there’s a lot that you can do with it. One thing you have to bear in mind however, is as soon as you add something in between sensu and the alerting, be it n8n or something you code yourself, there’s always a chance you can add bugs or maybe n8n crashes and then all your alerting is for nothing. Keep this in mind and add special checks with other ways of notifications for core services like this, but once you have that covered, the only limit to what you could do are almost limitless. Here’s what I’m trying to accomplish.
- Separated SLA for different clients
- Separated Alert levels for specific services
- Calendar-based notification of people
- Escalations if no action was taken.
For now, all my alerts just run into n8n, and depending on the company the alerting differs.
But what I rather want to accomplish would be something like this.
Here I would use SeaTable for saving my configuration regarding clients, SLA times, and allert levels for specific services. Not sure yet if I will do the fetching and processing of the tags from Seatable within n8n or if I’ll just spin up a ruby microservice in Docker just for this task.
Did I just say microservice?
Guess this will be my project for the next few days/weeks/months… let’s see where this will lead.